Articles and Information to share...

Go here for Thoughtable Quotes

Short essays based on my favorite quotations.

On Becoming a Craftsman

“We need to observe ourselves as we work, not just to look at what is happening, where the work is taking us, because if we cannot observe and really notice what is taking place, how will we ever see the connection between what we are doing and where it is leading us?” James Krenov

Here are my favorite excerpts of several of his books. Very inspiring and thought provoking.

Mary Louraine "Peets" Buffett Philosophy

My sister-in-law saw this when we were in the elevator at Margaritaville in New Orleans. The waitress was kind enough to write it down for us. It is the philosophy of life from Jimmy Buffet's mother.

Change Management Presentation

This is a Change Management presentation I created which identifies the key components and consideration for change management. Assembled from research of change management professionals (power point).

ERP Change Management Article

This is an article on Change Management-ERP systems written for Holger Nauheimer of Change Management Toolbook for the release of a book presenting the results of a study conducted on change management usage.

10 Rules for Putting Out Fires

This reprint of an article from Fast Company magazine about smoke jumpers fighting fires. I have added additional text illustrating how well the principles also apply to project management and change management.

Project Manager Functions

This is a link to a mind map diagram which illustrates the critical funtions of a project manager. The main areas are: Management, Planning, Quality, and Technical. My focus is toward IT project management, but it is also appropriate to many other types of projects.

Project Charter Template

This is a link to a Word document to serve as a guide to developing a project charter. I developed this mostly based on PMI's Project Manangement Book of Knowledge.

Management Principles

This is a link to a summary of an article from Fast Company which describe a simple yet very effect set of principles for management from Nancy Gioia of Ford Motor Company.

IT Management Skills

This is a PDF file of a Mind Map showing the key functional areas for an IT Manager and the major skills required for an effective IT Manager.

IT Management Summary

Attached is a link to a PDF file that summarizes what I believe are the main areas of IT Management. It includes IT Focus Areas, IT Strategic Planning areas, IT Mission statement and a table summarizing IT approach for customer service and IT support of the companies business objectives.

IT Management Style

Attached is a link to a PDF file summarizing my IT Management Style. The section on Personal Knowledge Development tabs is a reference to a set of 3 ring binders I keep. In them I collect articles and other various information I find interesting on these topics. This information helps to develop, support or change my philosophy.

Desirable Employee Characteristics

This list was developed when I was at TRW. I facilitated a group of IT employees, IT customers and human resources to create a list of characteristics of a desirable employee.

IT Generic Project Plan

Attached is a link to a Microsoft Project with a generic plan for a typical IT project. You can tailor it to meet your specific needs. The plan was created from a variety of approaches to meet my needs for an IT project.

Keys to Customer Satisfaction

I created this list of keys to customer satisfaction based on my years of experience in developing systems and project management.

Taking a SWOT at Employee Development

This article illustrates how you can use SWOT analysis to aid with the employee development process. It was published by Tech Republic.

daVincian Principles

This is a list from Michael Gelb's book on how to think like da Vinci. This is a wonderful list of principles to follow and reflect upon.

IT Vision from 1994 (as a set of cartoons)

This is a set of cartoons I used to illustrate our IT vision and how it would be an enabler for the business to be more efficient, effective and exceed customer expectations. Keep in mind as you review this that this was presented in 1994 - well before the internet was even close to being a business tool. The cartoons were drawn for me at TRW by our graphics department manager, Steve Jones.

Quality Geneology

A PDF diagram illustrating the three generations of implementing quality processes.

Corrective Action Process

This is a one page PDF process diagram explaining a Corrective Action process based on 8D. The acronym CPCIP was used, meaning Corrective/Preventive Continuous Improvement Process.

Strategic Plan Diagram

I was working with a plant that needed a better means to communicate and track their strategic plan to all employees (office and shop floor). They needed an organized and concise manner to list the items and also wanted to be able to show progress. Their list of items was quite extensive. I orgranized and grouped them and chose a "wagon wheel" as the means to communicate the plan. A larger version of the document was made and placed on the shop floor in various places. Progress was indicated by shading the partcular item as a per cent complete. The method worked very well.

John I Sommer