Continuous Improvement - Six Sigma

At this time I do not have certification as Six Sigma Black Belt, but my skills and experience have prepared me very well. Here are a few reason why I feel I can be of great value to the company in this position and reach the black belt level very quickly.

Here is a quote from Chris Turner at Xerox Business Systems I really like:

"My job is to disturb the system. I give people new ways to think. It's more of a matter of offering people different perspectives and influencing their thinking than trying to drive them."

Experience:

1. Mathematics major and very skilled at problem solving as well as a strong knowledge of mathematics.
2. Over 15 years experience in IT in which, I spent a great deal of time documenting system processes, improving the process then designing and implementing.
3. I am a certified project manager (PMP from PMI) with the role of project manager in several major projects. Change management, risk management, conflict management and training where some very key activities.
4. I am a certified Quality Auditor (CQA from ASQ) and certified Quality Manager (CQM from ASQ). I had the responsibility for a division effort to gain QS-9000 certification requiring creation or improvement of many policies, procedures and processes.
5. I was also an internal Malcolm Baldrige auditor and was a member of the division team to implement benchmarking concept and processes in the division.
6. I have also conducted training sessions on process documentation, development of training material, problem solving, creativity in business, quality standards, etc.
7. My IT experience has given me detailed knowledge of just about every type of business system from accounting, sales, customer management, product development, manufacturing, shipping, human resources, etc.

Examples:

I spent about two years working specifically for one of our plants with systemic issues. Here is a list of some of the items I remember which; either reduced cost, improved customer satisfaction, improved processes, improved communication, implemented pro-active measure to avoid costly mistakes or downtime. A rough estimate of cost savings, cost avoidance and improved productivity is about a $250,000.

1. Strategic Plan communication - organized a confusing strategic plan and created a means to communicate and track progress to the plan which, was easy to follow and update for all employees in the plant.
2. Improved process for monthly reporting to reduce preparation time by 60%.
3. Designed and wrote an interface to a new paint system to allow engineers to load a "paint" recipe for operators on the line to select and download to the paint system for automatic processing (included graphics of parts and hangers for proper selection).
4. Routing Maintenance - created a means to create routing maintenance transactions off line for batch loading and updating. First utilization of system saved six hours of an IE's time. Submitted for a plant innovation award.
5. Quality and Manufacturing Engineering documentation - the process documentation was a real mess in this plant. At least 5 different methods were used (when documentation was done) and the various types of documents did not correlate properly to another document type for the same part (pFMEA to control plan for example). I worked with quality and manufacturing engineering to train and standardize process documentation.
6. Document Control - created a document control system for quality procedures using Word and VBA. I later replaced this system with a more robust system Lotus Notes system I implemented for the division.
7. Process Flow diagrams - enhanced Visio with templates and front end interface designed specifically for manufacturing engineers to create and maintain process flow diagrams. Not only saved them time, but since it was easier to do the documents were now kept up to date.
8. QS-9000 - when the quality manager resigned, I took over the lead role for the plant's effort to attain QS-9000 certification. There were a lot of issues and resistance to over come but we able to pass the audit the first time without any non-conformances. The material's manager said I was a key factor in their success. Enabled them to maintain and gain new business from customers requiring certification.
9. CNC programming - found a programmable editor for the manufacturing engineers who programmed the CNC machines. With some added macro programming to the editor and control processes I provided, they were able to be more efficient and reliable with their programming.
10. MSDS distribution - replaced a paper distribution and notification system for MSDS documents with a computer based retrieval system and email notification of additions and changes. Significantly increased the integrity and retrieval of the correct documents. They were also now indexed by key words and chemicals provided by the environmental engineer.
11. Training records - implemented a system to track training schedules, certifications and training taken by all plant person.
12. Quality Inspection - designed an improved collection of inspection information through the use of a PDA to collect the data for download to a database.
13. Engineering Change and Deviation process - designed and implemented an electronic process for engineering change and deviations to reduce time, improve tracking and reporting.
14. Preventive Maintenance - worked with the maintenance department to move toward a proactive preventive maintenance system.
15. FEA report distribution - created a system to track and distribute complete FEA reports. Significantly reduced clerical time of FEA engineer.
16. Shop Floor Metrics - worked with supervisors to create a system to maintain and display key shop floor metrics for each department.